1. Introduction

Orbitlytics LLC (“Orbitlytics,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

Last Updated May 12, 2025

2. Information we Collect

We collect information from you when you:

  • Fill out a contact form or request a demo

  • Subscribe to updates or download free resources

  • Purchase or contract our services

  • Interact with our dashboards or client portals

The types of information we may collect include:

  • Name, email address, company name, and phone number

  • Payment information (processed through a third-party service like Quickbooks)

  • Analytics data (IP address, browser type, referring pages, and time spent on the site)

  • Login credentials or access tokens for authorized integrations (e.g., GA4, Meta, HubSpot)

We do not knowingly collect personal data from anyone under the age of 18.

3. How we Use Your Data

We use the information we collect to:

  • Provide and manage our services

  • Respond to your inquiries and support requests

  • Improve our website and offerings

  • Send service updates, billing notifications, or marketing communications (you can opt out anytime)

  • Analyze usage trends to enhance user experience

  • Maintain security and prevent fraud

4. Sharing Your Data

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties in the following circumstances:

  • Service providers that assist in operations (e.g., Stripe for payments, Google for analytics)

  • Legal obligations, such as responding to lawful requests from public authorities

  • Business transfers, in the event of a merger, acquisition, or asset sale

All third-party providers are required to handle your information securely and in accordance with this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. This includes:

  • Encrypted storage of sensitive information

  • Secure access controls

  • Limited data retention policies

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. This includes maintaining your account, resolving disputes, and enforcing our agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Object to or restrict certain uses of your data

  • Withdraw consent at any time

  • Request a copy of the data we hold about you

To exercise any of these rights, please contact us at info@orbitlytics.com

8. Cookies & Tracking

Our website uses cookies and similar technologies (e.g., Google Analytics) to:

  • Improve functionality

  • Measure performance

  • Understand how visitors use the site

You can control cookie preferences through your browser settings or use browser plugins to opt out of tracking.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those websites. Please review their policies before sharing your data.

10. International Users

If you are visiting from outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from your country.

11. Modifications to Terms

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the site or services after changes are posted constitutes your acceptance of those changes.

12. Contact

If you have any questions about this policy, you may contact us at:

Orbitlytics LLC
info@orbitlytics.com